QUALITY ASSURANCE
Reliable Products, Reliable Service
As Yemsa Makina, we are committed to providing quality and reliable products to keep customer satisfaction at the highest level. You can find detailed information about our quality policy, production processes and continuous improvement studies on this page.
Our Quality Policy
The quality policy of our company is structured to provide products and services that exceed customer expectations. To realise this policy:
-We consider and evaluate customer feedback.
-We continuously improve our quality management system.
-We regularly train and raise awareness of our employees.
Production Processes
As Yemsa Makina, we use the latest technologies in our production processes and produce in accordance with international standards. All our processes are subjected to strict quality control tests from raw materials to the final product.
4. Quality Control and Inspections
Our quality control team carries out regular inspections at every production stage. Through these inspections, we guarantee that our products comply with quality standards. We also carry out independent audits with checks carried out by third-party inspection organisations.
5. Certificates and Documents
As Yemsa Makina, we have many national and international certificates that recognise our quality and reliability. Below you can see some of the important certificates we have:
-ISO 9001: Quality Management System Certificate
-ISO 14001: Environmental Management System Certificate
-OHSAS 18001: Occupational Health and Safety Management System Certificate
6. R&D and Innovation
We attach great importance to our R&D studies in order to offer innovative solutions in the feed sector and to respond to customer needs in the best way. We closely follow the developing technologies and constantly renew our products.
7. Customer Satisfaction
The satisfaction of our customers is of utmost importance to us. Our customer relations team is happy to assist you with any questions, suggestions and complaints. Your feedback helps us to continuously improve our service quality.
8. Sustainability and Environment
We prioritise sustainability with our environmentally friendly production approach. By using environmentally friendly technologies, we contribute to the protection of natural resources and minimisation of environmental impacts.
